The Cocoon Sleep System (The Reverse of a 30-Day Trial)

• A True Commitment, Not a Cutoff: Unlike other companies that cut you off with a strict 30-day "too bad, sucks to be you" window, we view the Cocoon as a major investment in your health and environmental defense. We want you to give it a fair shake and a proper trial of a minimum of 30 days to truly feel the difference.

• Support First: If you aren't experiencing the comfort or results you expect during that window, reach out to us first. We will walk you through our usage steps and guidance. If it's still not the right fit after that, we will gladly guide you through our straightforward return process.

Standard Products & Material Lifespan

• Situational Policies: For all other products, return requests are handled on a case-by-case, situational basis.

• Natural Wear & Degradation: High-performance shielding fabrics and materials are incredible right out of the box, but like any specialized technical material, their effectiveness naturally diminishes and degrades over time with use. Once a product has served its natural lifecycle and been happily utilized, it is simply time for a replacement rather than a return.

• Domestic US Support: For standard domestic US orders, we cover return shipping in situations where a return is genuinely warranted, keeping things as fair and transparent as possible.

How to Reach Out

If you need support, guidance on your Cocoon, or have a question about a return, you can connect with our team directly through our Contact Page with your order details. We're here to help you get the most out of your setup.